Our trust (Amanah)
At Al-Qalam Global Academy, protecting your personal data and the privacy of our students is not merely a legal obligation but a sacred trust (Amanah). We are transparent about what information we collect, how it is used and the safeguards that keep students safe.
Information we collect
We collect only the information needed to deliver our classes:
- Account information: student name, age, parent/guardian contact details, email, phone number and time zone for scheduling.
- Academic progress: attendance, homework, teacher notes and assessment results, stored in your private student portal.
- Classroom interactions: live audio/video classes. Recordings (where used) are only for student revision and quality assurance.
- Payments: processed by PCI-DSS compliant payment providers. We never store card numbers.
Student safeguarding
The safety, wellbeing and dignity of our young students come first:
- Vetted educators: every teacher passes identity and background checks before teaching.
- Code of conduct: teachers and students communicate only through official academy channels.
- Parental oversight: parents can see their child's progress and request attendance logs or class summaries at any time.
Data protection
We use encryption in transit and at rest and strict role-based access. Student records are only visible to the teachers and administrators assigned to that student. We never sell or rent personal data.
Your rights
You may request a copy of your records or ask for your data to be deleted at any time by emailing [email protected].